Contact Us

Hello customers,

To reach us, please email orders@ecosmartworld.com and your email will be answered within 24 hours. Alternatively, please leave us a phone message at 1-866-328-7736 (toll free) and we will return your call within 2 business days. 

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If you have ordered before August 25th, your order was on backorder and has been refunded. We will touch base again once your item is back in stock.

If you have not received your refund, please contact us by email at orders@ecosmartworld.com and we will respond within 1 business day. 

If you have ordered after August 25th, you have received a shipping update. 

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